Cubacel promotions and bonus recharges

What ETECSA's Cubacel promotions are, how the double-recharge bonus works and how to make the most of one from abroad.

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What Cubacel promotions are

ETECSA bonus offers

From time to time ETECSA runs promotions on international Cubacel top-ups that add extra balance or data on top of what you send. They are time-limited and announced for specific date windows.

The double recharge

The best-known format is the double recharge (recarga doble), where a qualifying top-up is matched with bonus credit or data. It is one of the most searched topics for sending recharge to Cuba.

Why they matter

Promotions stretch the value of every top-up, so families often wait for a promo window to send. Catching one means a relative gets more balance or data for the same payment.

How to use a Cubacel promotion

1

Check the dates

Promotions run in announced windows; confirm one is active before sending.

2

Choose Cubacel

Select Cubacel and enter the Cuban number with +53.

3

Pick a qualifying amount

Choose a top-up value that qualifies for the bonus.

4

Pay and confirm

Pay with your card; the bonus is applied per the promotion terms.

Tips to catch a promotion

Watch the windows

Promotions are time-limited. Sending within the announced window is what qualifies a top-up for the bonus.

Check qualifying amounts

Bonuses usually apply to specific top-up values. Review the active offer so your amount qualifies.

Confirm the line is ready

Make sure the recipient's Cubacel number is active so the bonus lands without issues.

Payment methods

Debit and credit cards

Pay for promotional top-ups with major cards in your own currency, processed securely at checkout.

No Cuban account needed

You do not need a Cuban account - just the recipient's active Cubacel number.

Cubacel promotions FAQ

What is a Cubacel double recharge?

It is a promotion where a qualifying international top-up to a Cubacel line is matched with bonus balance or data, within an announced date window.

When are Cubacel promotions available?

ETECSA announces promotions for specific periods. There is no fixed schedule, so check the active offers before sending.

Do all amounts qualify for the bonus?

Usually the bonus applies to specific top-up values. Review the current promotion so the amount you send qualifies.

Can I send a Cubacel promotion from the US or Spain?

Yes. You pay with your local card and the promotional top-up is applied to the Cubacel line in Cuba.

How fast does the bonus arrive?

The top-up normally arrives within minutes; the bonus is applied according to the promotion terms.

What if no promotion is active?

You can still send a standard Cubacel top-up at any time - the bonus simply applies during promotion windows.