Tigo Colombia: how it works and how to recharge

Everything you need to top up a Tigo Colombia line from abroad - how the operator works, its services and step-by-step recharging.

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About Tigo

Part of Millicom

Tigo is the Colombian network of Millicom, which runs the Tigo brand across several Latin American markets. In Colombia the operation was built together with UNE.

Mobile and fixed services

Beyond mobile lines, Tigo also offers fixed services in Colombia. A mobile top-up applies only to the prepaid mobile line.

Prepaid and data

Prepaid lines are topped up with balance and data as needed, which is why relatives abroad often send recharges directly.

What you can send to a Tigo line

Top-ups add prepaid balance the recipient can use across Tigo's calls, texts and data offers.

Airtime and balance

Add prepaid balance to a Tigo line for calls and texts. The recipient uses it according to Tigo's standard rates.

Data packages

When Tigo publishes data products, they appear alongside the balance options at checkout with their live description.

Bundles

Some products combine minutes and data in one package. Read the live description to see what each option includes.

All Tigo Colombia: how it works and how to recharge products

There are no public Tigo Colombia: how it works and how to recharge products available right now.

How to recharge a Tigo Colombia number

1

Choose Tigo

Select Tigo as the operator for the recharge.

2

Enter the number

Type the recipient's ten-digit Colombian mobile number with its +57 code.

3

Pick a product

Choose an available balance, data or bundle option.

4

Pay securely

Pay by card, PayPal or USDT and keep the confirmation until the recipient verifies delivery.

Recharge Tigo from abroad

You pay in your local currency by card or PayPal, or with USDT; the Tigo line receives the product in Colombia.

From the United States

Pay in US dollars with a US card and the Tigo line is topped up in minutes.

From Spain

Pay in euros with a Spanish card without needing a Colombian account or local payment method.

From Chile

Pay with a Chilean card in local currency to keep a Tigo number funded across the border.

How you pay

Cards, PayPal and wallets

Pay for Tigo top-ups with Visa, Mastercard, American Express or Discover credit and debit cards, PayPal, or Apple Pay and Google Pay on supported devices, in your own currency, processed securely at checkout. Depending on the country you pay from, local payment methods are also available, and we are expanding them.

USDT and USDC

You can also pay with USDT on Tron (TRC-20), Ethereum (ERC-20) or BNB Smart Chain (BEP-20), or with USDC on Ethereum (ERC-20). The top-up goes out as soon as the network confirms the transfer.

No local account needed

You do not need a Colombian account - just the recipient's active Tigo number.

Tigo Colombia questions

How do I recharge a Tigo Colombia number?

Choose Tigo, enter the Colombian number with its +57 code, pick an amount and pay by card, PayPal or USDT. The credit normally reaches the line within minutes.

How do I know the number is really on Tigo?

Ask the recipient. Colombia has mobile number portability, so a number can keep its digits after moving to another network and the prefix does not identify the operator.

What does a Colombian mobile number look like?

Ten digits starting with 3, written with the +57 country code. Confirm the full number with the recipient before paying.

Does a top-up work for Tigo fixed services?

No. A mobile top-up applies to the prepaid mobile line only, not to fixed services.

How long does a Tigo top-up take?

Most are applied within minutes, though delivery time can vary with the operator's network.

What if I sent the top-up to the wrong number?

A delivered top-up cannot be reversed, so check the number before paying. If something looks wrong with the order, contact us with the confirmation.