Mobile recharge guides

International top-up advice that helps you send with confidence

Read operator guides, country recharge tips and plain-language explanations of how airtime, data bundles and promotions work.

Image describing I sent the crypto payment and the order is still waiting: what to do
Crypto payments · How it works6 min read

I sent the crypto payment and the order is still waiting: what to do

The four reasons a sent transfer does not show up on the order, how to tell them apart, and what data support needs to close it.

Updated September 10, 2026

Image describing My order says it is under review: what that means and how long it lasts
Payment methods · How it works5 min read

My order says it is under review: what that means and how long it lasts

What the security review is, why it exists, which payment methods trigger it, what makes it go away, and why a charged payment is not a failed one.

Updated September 10, 2026

Image describing How long each payment method takes to confirm and deliver the top-up
Payment methods · How it works5 min read

How long each payment method takes to confirm and deliver the top-up

Real timings for card, PayPal and crypto, separating two different things: how long the charge takes and how long delivery takes.

Updated September 10, 2026

Image describing Is paying for a top-up with crypto safe? What is verified and what is not
Crypto payments · How it works6 min read

Is paying for a top-up with crypto safe? What is verified and what is not

What risks actually exist when paying with USDT, what cannot happen by design, and the two checks that depend only on you.

Updated September 10, 2026

Image describing Refunds by payment method: how and when the money comes back
Payment methods · How it works5 min read

Refunds by payment method: how and when the money comes back

What can and cannot be refunded on a top-up, how the money returns with card, PayPal and crypto, and how long each route usually takes.

Updated September 10, 2026

Image describing Receipt, order reference and how to track a top-up
Payment methods · How it works4 min read

Receipt, order reference and how to track a top-up

What an order's public reference is, what it is for, how to download the receipt, and why it is the only data support needs.

Updated September 10, 2026

Image describing A remittance and a mobile top-up are not the same: how they differ
Payment methods · How it works6 min read

A remittance and a mobile top-up are not the same: how they differ

What each one solves, why a top-up reaches the operator and not an account, and when each route makes sense to help someone in another country.

Updated September 10, 2026

Image describing Why prices are in dollars and what that means for you
Payment methods · How it works4 min read

Why prices are in dollars and what that means for you

Why the catalogue is priced in dollars, how that affects your payment depending on the country, and why showing a price in your currency would be a made-up price.

Updated September 10, 2026

Image describing Which wallet to use to pay with USDT: exchange or self-custody
Crypto payments · How it works6 min read

Which wallet to use to pay with USDT: exchange or self-custody

Practical differences between holding your balance on an exchange or in your own wallet when paying, with the upsides and downsides of each.

Updated September 10, 2026

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